ICON restored! (updated 9:20 pm)
Update 9:20 pm:
ICON has been fully restored. If you still experience any problems contact firstname.lastname@example.org.
Update 6:25 PM:
The restoration of ICON enrollments is in progress. ITS estimates that this process will be complete around 9:00PM tonight. Some students will have already been re-enrolled into their courses. We appreciate your patience and apologize for the inconvenience.
All instructor were contacted late this afternoon that there was a problem. Please make sure to contact your instructor if you need any course material or deadline extensions.
Please email us at email@example.com if you continue to have problems after 9 pm or if you want to share your story.
UISG plans to work with the university to prevent this issue in the future.
Update 1:02 PM:
A fix is in place, but it will take some time for it to process all the changes and get people back where they belong. They are working on an email to all instructors about what happened.
Check for updates related to ICON here: its.uiowa.edu
ICON is currently experiencing an issue where some users have been unenrolled from their ICON courses. ITS support personnel are working on the issue and we will update this page with information as we have it.
Please email your instructors to request course material or extensions on drop box deadlines. If you have any problems with communicating with your instructors, please message below or email us at firstname.lastname@example.org.